Shipping & Delivery Policy
NuScience Labs processes and ships all orders Monday through Friday, excluding USPS postal holidays. Our goal is to provide fast, reliable delivery while ensuring proper laboratory-grade handling standards.
Order Processing Schedule
- Orders placed before 5:00 PM EST ship the next business day.
- Orders placed after 5:00 PM EST or on weekends ship within 2 business days.
- No shipments occur on USPS postal holidays.
Shipping Method & Delivery Time
All shipments are sent via USPS First Class Mail and include tracking. Delivery typically takes 3–4 business days.
Tracking numbers are emailed once your order is processed. Please allow up to 24 hours for USPS to update the tracking information.
Shipping Rates (Domestic U.S.)
- Orders under $150: $5.99 (3–4 business days)
- Orders over $150: FREE shipping (3–4 business days)
Address Accuracy & Delivery Responsibility
Please ensure your shipping information is correct at checkout. Incorrect or incomplete addresses may cause delivery delays or failed delivery.
If a package is returned to us as undeliverable, we will contact you. A reshipment fee will be required.
NuScience Labs is not responsible for lost, stolen, or unclaimed packages.
We are unable to issue refunds for shipments delayed due to incorrect addresses or USPS handling.
Delivery Guarantee Disclaimer
- USPS “expected delivery dates” are estimates only.
- Next-day delivery is not guaranteed.
- No money-back guarantees are available for delayed packages.
Need Assistance?
For any questions regarding shipping or delivery, please contact our support team at:
support@nusciencelabs.com